Giant (SyncDrive / RideControl) error codes

Giant, Liv and Momentum e-bikes with SyncDrive motors and RideControl controls

• LED1 EnergyPak (battery) error high
• LED2 SyncDrive motor error high
• LED3 Speed sensor error medium
• LED4 Smart Gateway / remote / display error medium
• LED5 Motor overheated / heat issue low
• SYNCDRIVE-ERROR SyncDrive error ('no power support') high
• ENERGYPAK-ERROR EnergyPak error medium
• SPEED-SENSOR-ERROR Speed sensor error medium
• RIDECONTROL-ERROR RideControl error low
• BLUETOOTH-ERROR Bluetooth error low
• A1 Event code A1 (assist stopped) high

Systems and displays covered

• RideControl Ergo / Ergo 2 / Ergo 3 – Handlebar remotes with 5 assist LEDs
• RideControl Go – Top-tube/handlebar LED control
• RideControl ONE – LED remote, no screen (2018–2020)
• RideControl Dash – Remote with small screen
• RideDash EVO – Colour centre screen
• RideControl EVO (older LCD display) – 2016–2019 LCD display
• RideControl Charge – 2016–2019 small LCD display