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Giant (SyncDrive / RideControl) error code

Giant (SyncDrive / RideControl) error BLUETOOTH-ERROR: Bluetooth error

Low severity When convenient

Can I ride home with this error?

Usually safe to ride. Safe to ride; only the app link is affected.

What it means

RideControl EVO shows 'Bluetooth error'. This affects the app connection, not assist.

Likely causes

  • Wireless module fault

Symptoms

  • 'Bluetooth error' message
  • App cannot connect

How to fix it

  1. Note which indicator is blinking (or the message shown).
  2. Switch the system off.
  3. Look for an obvious cause, such as a battery not fully clicked in.
  4. Fix it only if you can do so safely, then switch the system back on.
  5. If it is fixed, carry on and book a service check with a Giant dealer.
  6. If the issue keeps returning, stop riding and contact an authorised Giant dealer.
Still showing BLUETOOTH-ERROR? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Can be checked at your next routine service.

Applies to

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