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Giant (SyncDrive / RideControl) error code

Giant (SyncDrive / RideControl) error RIDECONTROL-ERROR: RideControl error

Low severity Service soon

Can I ride home with this error?

Usually safe to ride. Assist continues; get it checked at your next service.

What it means

RideControl EVO shows 'RideControl error' and asks for servicing. Assist continues.

Likely causes

  • Control unit fault or connection problem

Symptoms

  • 'RideControl error' message
  • Service icon

How to fix it

  1. Note which indicator is blinking (or the message shown).
  2. Switch the system off.
  3. Look for an obvious cause, such as a battery not fully clicked in.
  4. Fix it only if you can do so safely, then switch the system back on.
  5. If it is fixed, carry on and book a service check with a Giant dealer.
  6. If the issue keeps returning, stop riding and contact an authorised Giant dealer.
Still showing RIDECONTROL-ERROR? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Book a dealer check.

Applies to

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