RideFixer

Generic / Chinese displays error code

Generic / Chinese displays error E11: Communication fault (display sending)

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The display and controller are not talking. The display's data is not reaching the controller. On generic displays the meaning of a code depends on the controller's communication protocol; this meaning is from the display maker's manual for this protocol.

Likely causes

  • Loose or damaged display cable
  • Bent connector pin
  • Faulty display or controller

Symptoms

  • E11 shows
  • No assist

How to fix it

  1. With the bike switched off, check the connectors between the display, controller and motor are clean, dry and pushed fully home.
  2. Switch the bike off, wait 10 seconds and switch it on again.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing E11? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

  • SW900 (King-Meter LCD-SW900)
  • S866
  • S830
  • M5 (LCD-M5)
  • GD01
  • GD02
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More Generic / Chinese displays codes

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