RideFixer

Generic / Chinese displays error code

Generic / Chinese displays error E12: Battery (BMS) communication fault

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The battery's electronics are not communicating. On generic displays the meaning of a code depends on the controller's communication protocol; this meaning is from the display maker's manual for this protocol.

Likely causes

  • Battery not seated
  • Dirty battery contacts
  • Battery fault

Symptoms

  • E12 shows

How to fix it

  1. Remove and refit the battery firmly.
  2. Check contacts are clean and dry.
  3. Never open the battery.
  4. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing E12? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

  • SW900 (King-Meter LCD-SW900)
  • S866
  • GD01
  • GD02
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