RideFixer

Generic / Chinese displays error code

Generic / Chinese displays error 04_info: Torque sensor signal fault

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The sensor that measures pedal force is not sending a correct signal, so pedal assist may not work.

Likely causes

  • Loose torque sensor connector
  • Faulty sensor

Symptoms

  • 04 info flashes
  • No or weak pedal assist

How to fix it

  1. Check the torque sensor connector.
  2. Switch the bike off, wait 10 seconds and switch it on again.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 04_info? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

  • KT-LCD3 (Kunteng)
  • KT-LCD4 (Kunteng)
  • KT-LCD5 (Kunteng)
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