How do I fix Smartmotion error 39?

Charge the battery fully. Turn the bike off. Check all plugs for loose connections (Smartmotion uses sealed marine-rated plugs – pull straight apart and push fully back together). Turn the bike on again. If the code stays, contact your local Smartmotion dealer.

Smartmotion error code

Smartmotion error 39: Low voltage

Q: Can I ride with Smartmotion error 39?

Ride with caution. Pedal home without assist.

Low severity Service soon

Can I ride home with this error?

Ride with caution. Pedal home without assist.

What it means

The battery voltage is low.

Likely causes

Battery nearly empty

Symptoms

Code 39 on the LCD

How to fix it

Charge the battery fully.
Turn the bike off.
Check all plugs for loose connections (Smartmotion uses sealed marine-rated plugs – pull straight apart and push fully back together).
Turn the bike on again.
If the code stays, contact your local Smartmotion dealer.

Still showing 39? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Charge the battery.

Applies to

Smartmotion e-City G4

Did this help?

More Smartmotion codes

36 Hall abnormal
37 Temperature abnormal
38 Controller communication error
09 Display communication error

All 8 Smartmotion codes →