How do I fix Smartmotion error 09?

Turn the bike off. Check all plugs for loose connections (Smartmotion uses sealed marine-rated plugs – pull straight apart and push fully back together). Turn the bike on again. If the code stays, contact your local Smartmotion dealer.

Smartmotion error code

Smartmotion error 09: Display communication error

Q: Can I ride with Smartmotion error 09?

Ride with caution. No assist; the bike is safe to pedal.

Medium severity Service soon

Can I ride home with this error?

Ride with caution. No assist; the bike is safe to pedal.

What it means

The display is not communicating with the system.

Likely causes

Loose display plug

Symptoms

Code 09 on the LCD

How to fix it

Turn the bike off.
Check all plugs for loose connections (Smartmotion uses sealed marine-rated plugs – pull straight apart and push fully back together).
Turn the bike on again.
If the code stays, contact your local Smartmotion dealer.

Still showing 09? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Check plugs, then see your dealer.

Applies to

Smartmotion e-City G4

Did this help?

More Smartmotion codes

37 Temperature abnormal
38 Controller communication error
39 Low voltage

All 8 Smartmotion codes →