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Generic / Chinese displays error code

Generic / Chinese displays error 04: Throttle not returned to rest

High severity Service immediately

Can I ride home with this error?

Stop riding. Do not ride with the motor on until the throttle returns to rest.

What it means

On Bafang-protocol displays 04 means the throttle did not return to rest ("throttle no homing"). C961 uses Bafang protocol V4.0; with other controllers codes may differ.

Likely causes

  • Throttle held open at switch-on
  • Sticking throttle

Symptoms

  • 04 flashes
  • Motor stops

How to fix it

  1. Let go of the throttle and switch off.
  2. Check the throttle springs back freely.
  3. Switch the bike off, wait 10 seconds and switch it on again.
  4. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 04? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs attention.

Applies to

  • C961 (Bafang protocol)
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