RideFixer

Aventon error code

Aventon error E23: Motor phase error

High severity Service soon

Can I ride home with this error?

Ride with caution. Pedal without assist only.

What it means

Aventon says this is usually an obstruction or poor connection between the motor cable and the motor.

Likely causes

  • Gritty or loose motor cable connector
  • Damaged motor cable

Symptoms

  • E23 on the display
  • Motor does not run or runs roughly

How to fix it

  1. Turn the bike off.
  2. Check the motor cable is free of grit and fully connected.
  3. If E23 stays, contact Aventon support.
Still showing E23? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Contact support if cleaning the connector does not fix it.

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