Aventon error code
Aventon error E23: Motor phase error
High severity Service soon
Can I ride home with this error?
Ride with caution. Pedal without assist only.
What it means
Aventon says this is usually an obstruction or poor connection between the motor cable and the motor.
Likely causes
- Gritty or loose motor cable connector
- Damaged motor cable
Symptoms
- E23 on the display
- Motor does not run or runs roughly
How to fix it
- Turn the bike off.
- Check the motor cable is free of grit and fully connected.
- If E23 stays, contact Aventon support.
How urgent is it?
Contact support if cleaning the connector does not fix it.
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