VanMoof error code
VanMoof error 57: SIM communication
Low severity When convenient
Can I ride home with this error?
Usually safe to ride. Safe to ride; connected features may not work.
What it means
Error 57 means the bike detects the SIM card but has trouble communicating with it. The code shows on the bike's matrix display.
Likely causes
Symptoms
- Error 57 on the matrix display
How to fix it
- Make sure the bike has the latest firmware (VanMoof app).
- Reset the bike.
- Do a system restart (see VanMoof's 'How to System Restart' guide).
- If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.
How urgent is it?
Not urgent for riding.
Applies to
Did this help?