RideFixer

TQ error code

TQ error 0496: ERR 0496 DRV HW – Drive unit phase breakage

High severity Service soon

Can I ride home with this error?

Ride with caution. Assist will not work properly; pedal without it.

What it means

The drive unit has detected a broken motor phase (internal motor wiring fault).

Likely causes

  • Internal motor fault

Symptoms

  • ERR 0496 DRV HW on the display

How to fix it

  1. Switch the system off and on again.
  2. If the error comes back, contact your TQ dealer.
Still showing 0496? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Dealer needed if a restart does not clear it.

Applies to

  • TQ HPR50 with TQ display / remote
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