Generic / Chinese displays error code

Generic / Chinese displays error 11: Controller temperature sensor fault

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The controller cannot read its own temperature. C961 uses Bafang protocol V4.0; with other controllers codes may differ.

Likely causes

Controller fault

Symptoms

11 flashes
Motor stops

How to fix it

Switch the bike off, wait 10 seconds and switch it on again.
If the code stays, take the bike to your dealer or an e-bike repair shop.

Still showing 11? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs attention.

Applies to

C961 (Bafang protocol)

Did this help?

More Generic / Chinese displays codes

All 48 Generic / Chinese displays codes →