RideFixer

Generic / Chinese displays error code

Generic / Chinese displays error 0x21: Speed sensor fault

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The system cannot read wheel speed. The code is shown as a number on the display.

Likely causes

  • Speed sensor or magnet moved
  • Damaged cable

Symptoms

  • 21 shows
  • Speed reads 0 or wrong

How to fix it

  1. Check the speed sensor and spoke magnet line up (if fitted).
  2. Check the sensor cable.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 0x21? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

  • C965 (Bafang protocol)
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